Dell Support Canada

My Dell System Is Crashing Constantly; Is My RAM Defective?

There might several causes behind the intermittent crash of the Dell laptop. RAM corruption might be one of the reasons, but in order to verify it sternly, you need to access and run the program called the MemTest86. Once you have downloaded this app from the official website:

  • Insert a flash drive into Dell laptop port and install the downloaded app here
  • Restart the computer while the flash drive is still plugged in
  • The MemTest86 will start automatically
  • After the completion of this test, you will have a full report

In case the RAM turns out to be defective, the only option you have to deal with this is replacement.